Draft for legal review before sales launch.

At Nolai Deco, every phone case is custom-made especially for you.

Because our products are personalized according to your selected phone model, colors, and decorations, we do not accept returns or exchanges due to a change of mind.

Please carefully review your phone brand, exact model, and customization choices before placing your order.

If we make a mistake with your order, send an incorrect product, or your item arrives damaged or defective, please contact us so we can review the issue and provide an appropriate solution at no additional cost when applicable.

Please report any problems within 7 days of delivery whenever possible, including photographs of the product and packaging.

Orders may be canceled before customization begins. Once production has started, cancellations due to a change of mind may not be possible.

Nothing in this policy limits your rights under applicable consumer protection laws.

Thank you for supporting Nolai Deco and our handmade creations!